KETOY deco - white
You have 14 days from delivery to return your order, in line with EU consumer law. Simply reach out, and we'll take care of the rest.
To be eligible for a return, items must be unused and in their original packaging. For large furniture pieces, we can arrange a collection from your home — return shipping costs will be deducted from your refund. Prefer to arrange the return yourself? We're happy to share the details.
All Bambuá pieces carry a 2-year warranty against manufacturing defects, as required by EU law.
If your order arrives damaged, all our shipments are fully insured, and you're covered.
Before signing the delivery note, inspect the packaging carefully. Any visible damage must be noted on the delivery note and photographed at the time of delivery. Without this, the transport carrier cannot process a damage claim.
Once documented, contact us by email or chat within 24 hours, and we'll handle everything from there. We'll arrange a collection and send a replacement at no cost to you. Please hold onto the original packaging to make the process as smooth as possible.
Polyresin
Shipping options and costs are calculated at checkout, based on item size and destination.
Estimated delivery time is 7–14 business days.
Delivery times may vary depending on product availability and the carrier's schedule.
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Curated With Intention
Every piece at Bambuá is chosen for its character and quiet presence. We select slowly and only natural furniture designs that bring warmth, depth and a sense of permanence into everyday living.
Built for Generations
Our furniture is made to last. Solid wood, natural fibres, considered construction chosen for the way honest materials age and hold their character over time.
Honest Materials
Natural materials that feel grounded in a space, grow more beautiful with age, and make a Wabi-Sabi interior feel quietly alive.